Virtual Admin Support for NZ GP Practices
I support busy GP clinics by handling day-to-day admin such as inbox triage, patient follow-ups, appointment coordination and ACC administration. Your team stays focused on patients while the admin load stays under control.
This is handled by a real person based in New Zealand. It is not a call centre, and it is not a bot.
Schedule Free ConsultationWhat I Take Off Your Plate
GP clinics face constant interruptions and competing priorities. These are the areas where virtual admin support typically has the biggest impact.
Inbox Triage and Organisation
Sort, prioritise and action admin messages, escalate clinical items correctly, and reduce the daily inbox backlog.
Patient Follow Ups
Follow up recalls, missed appointments, paperwork requests and patient admin tasks so care plans do not stall.
Appointment Coordination
Diary optimisation, confirmations and rebooking workflows to reduce gaps and avoid unnecessary double handling.
ACC Administration Support
Support the ACC workflow, coordinate documentation and keep admin tasks moving so they do not pile up.
Referrals and Correspondence
Coordinate referral admin, chase missing information, and keep correspondence organised and filed.
Payments and Admin Follow-Up
Assist with invoice follow-up and patient admin communication so front desk staff are not stretched too thin.
Who This Works Best For
This service suits GP practices that want reliable admin support, consistent processes and clear communication without adding another in-house role.
Clinicians Running Late
If doctors are staying late to clear messages and admin, you likely need support to keep the day manageable.
Front Desk Under Pressure
If reception is constantly interrupted and the backlog grows, adding a virtual admin layer relieves pressure fast.
Growing Clinics
If the clinic has grown faster than admin capacity, a structured support plan restores control without recruitment delays.
What Good Looks Like
A GP clinic where messages are organised, follow-ups are consistent, admin tasks are completed on time, and clinicians are not forced to do routine admin after hours.
How It Works
A simple onboarding process designed to fit into a busy clinic schedule.
Consultation
We review your admin pain points, systems and what success looks like for your clinic.
Scope and Plan
We agree on the tasks, priorities, communication method and expected monthly hours.
Onboarding
Access, scripts and workflows are set up, so support is consistent and safe.
Support and Review
Weekly check-ins and adjustments so the service keeps matching your workload.
Want to See If This Fits Your GP Practice
Book a free consultation, and I will recommend a practical starting scope based on your clinic size, current admin load and systems.
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