1. Introduction

This Privacy Policy explains how Radmin Edge (“we”, “us”, “our”) collects, uses, stores, and discloses your personal information when you use our website or interact with us.

By using this website, you agree to the terms of this Privacy Policy and our Terms of Service.

We comply with the New Zealand Privacy Act 2020 and any other applicable privacy laws.

2. What “personal information” means

In this Privacy Policy, “personal information” means any information about an identifiable individual. This may include (but is not limited to) your:

  • Name

  • Email address

  • Phone number

  • Postal or physical address

  • Any other information you choose to provide to us

You do not have to provide personal information to us, but if you choose not to, we may not be able to provide you with some services or information.

3. How we collect your information

We may collect personal information about you when you:

  • Fill in a contact form on our website

  • Sign up to receive information, updates, or newsletters

  • Communicate with us by email, phone, or social media

  • Use our services in any other way

We will only collect personal information that is reasonably necessary for our business activities and functions.

4. Automated collection (cookies & analytics)

When you visit our website, certain information may be collected automatically through technologies such as cookies, sessions, and usage monitoring software. This may include:

  • Your IP address

  • Browser type

  • Pages you view and the time spent on them

  • The date and time of your visit

We use this information to help us understand how our website is used and to improve your experience.

For more detail, please refer to our Cookies Policy.

5. How we use your personal information

We will not use or disclose your personal information except in accordance with the New Zealand Privacy Act 2020 or where otherwise required or permitted by law.

We may use your personal information to:

  • Communicate with you and respond to your enquiries

  • Provide our services to you

  • Analyse usage of this website and improve our content and services

  • Customise the website to your preferences

  • Send you updates, news, and promotional material (where you have agreed to receive them)

You can opt out of receiving promotional communications from us at any time by contacting us or using any unsubscribe facility we provide.

6. Disclosure of your personal information

We do not sell, rent, or lease your personal information to third parties.

We may disclose your personal information:

  • To our staff and contractors, where they need the information to help us operate our business or provide services to you

  • To trusted third-party service providers (for example, website hosting, email, or analytics providers) who assist us in operating our website or business, and who are subject to appropriate privacy and security obligations

  • If you have authorised us to do so

  • If we have given you notice of the intended use or disclosure and you have not objected

  • If we believe the use or disclosure is reasonably necessary:

    • To assist law enforcement or national security agencies

    • To enforce our legal rights

    • To protect the rights, property, or safety of us, our customers, or others

  • Where we are required or permitted to do so by law

By providing us with your personal information, you consent to us using and disclosing it for the purposes outlined above.

7. Storage and security

Personal information collected through this website is held by Radmin Edge or our trusted service providers.

We take reasonable steps to protect your personal information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Unauthorised modification

  • Unauthorised disclosure

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information.

8. Data breaches

If we become aware of a personal data breach that is likely to cause serious harm, we will:

  • Take steps to contain and assess the breach

  • Notify you as soon as reasonably practicable, where required

  • Comply with any notification obligations under the New Zealand Privacy Act 2020

9. Third-party websites

Our website may contain links or hyperlinks to third-party websites.

We are not responsible for:

  • The content of those websites; or

  • How those websites collect, hold, use, or share your personal information

If you follow a link to any third-party website, we encourage you to read that website’s own privacy statement so you can understand how your information will be handled.

10. Your rights: access and correction

You have the right to:

  • Request access to any personal information we hold about you

  • Request correction of any personal information that is inaccurate, incomplete, or out of date

To do this, please contact us at:
📧 support@radminedge.co.nz

To help us keep your information accurate and current, please let us know as soon as possible if your personal details change.

11. Changes to this Privacy Policy

We may update or revise this Privacy Policy from time to time. Any changes will take effect immediately once the updated Privacy Policy is published on this website.

We encourage you to review this Privacy Policy regularly.

If you continue to use this website, or provide personal information to us, after any changes are posted, this will indicate your acceptance of those changes.

12. Contact us

If you have any questions about this Privacy Policy, or our handling of your personal information, please contact us at:

Radmin Edge
📧 support@radminedge.co.nz

Last Updated: 28/11/2025