Security & Data Protection

At Radmin Edge, we take the security and confidentiality of your practice and patient information seriously.

Our Security Commitments

Privacy Act 2020 Compliance
We operate in accordance with New Zealand's Privacy Act 2020 and understand the requirements of healthcare data protection.

Secure Systems Access

- All system access uses encrypted connections (SSL/TLS)
- Multi-factor authentication, where supported
- Regular password rotation
- Limited access on a need-to-know basis

Data Protection

- All data is stored securely in New Zealand
- Regular backups with encrypted storage
- Secure destruction of data upon service termination
- No data sharing with third parties without your consent

Confidentiality

- All staff are bound by confidentiality agreements
- Healthcare-specific privacy training
- Understanding of Health Information Privacy Code requirements

System Security

- Regular software updates and security patches
- Antivirus and anti-malware protection
- Secure home office environment
- Encrypted devices and storage

Your Responsibilities

To maintain security, we ask that you:
- Provide access only to necessary systems
- Use secure methods to share login credentials
- Notify us immediately of any security concerns
- Follow your own organisation's security policies

Data Breach Response

In the unlikely event of a privacy or security breach, we will:
- Contain the breach immediately
- Notify affected parties as required by the Privacy Act 2020
- Report to Privacy Commissioner where required
- Implement corrective measures
- Prevent recurrence

Contact Us

If you have questions about our security practices or data protection measures:

Email: support@radminedge.co.nz

Last updated: December 8, 2025