Let’s Discuss Your Admin Needs
I’m happy to have a no-pressure conversation about your current admin challenges and whether virtual support makes sense for your healthcare practice or service-based business.
Contact Richard Ross
I respond personally to every enquiry. Whether you’re looking to stabilise admin quickly, improve call handling, or reduce inbox pressure, I’ll help you understand the best next step.
Phone
027 340 4699 Calls and texts welcomeLocation
Auckland, New Zealand
Where We Work
Radmin Edge is based in New Zealand and primarily supports New Zealand healthcare and service businesses.
Select international support may be available for admin workflows that can be delivered securely and async-first.
Business Hours
Monday – Friday: 8:00 am – 5:00 pm NZST
If you contact me outside business hours, I’ll respond first thing the next business day.
Currently Accepting: New clients in New Zealand, and a limited number of async-first international workflows where service fit is strong. Due to capacity limits, some enquiries may be placed on a priority waitlist.
Send Me a Message
Admin Stabilisation Trial
If you’re currently under admin pressure, this short trial is the fastest way to start. It’s designed to reduce backlog and improve response flow, then confirm whether ongoing support is a fit.
- Inbox and enquiry triage (priority sorting + actioning)
- Booking coordination and follow-ups
- Admin task and document handling
- Clear summaries for visibility
Use the form below to request the Admin Stabilisation Trial or enquire about other support options. The more details you can share about your business and current challenges, the better I can tailor my response.
Common Questions Before Getting In Touch
Do you charge for the initial consultation?
No. The initial consultation is free and has no obligation. It’s a chance for both of us to see if working together makes sense.
What is the Admin Stabilisation Trial?
A short, fixed-scope paid engagement designed to reduce admin pressure quickly (inbox, follow-ups, bookings, documentation) and confirm whether ongoing support is a fit.
What if I’m just exploring options and not ready to commit?
That’s completely fine. I’m happy to discuss your situation even if you’re just gathering information.
How quickly can you respond to urgent enquiries?
I check emails throughout the business day and typically respond within 4 hours. If your matter is genuinely urgent, you’re welcome to call or text my mobile directly.
Do you support businesses outside New Zealand?
Selectively, yes. While Radmin Edge is New Zealand–based and primarily supports NZ businesses, some async-first admin workflows can be supported internationally where service fit is strong.
What if you’re at capacity when I contact you?
I maintain a priority waitlist for new clients. If I’m at capacity, I’ll let you know upfront and confirm the next available start windows.
